The Atlas Room Policies
Reservation and seating policies
The Atlas Room is a reservation driven restaurant. We do welcome walk ins and will accommodate them whenever possible. We do have a lounge area where we serve the full menu and we do not accept reservations for this area with the exception of immediate neighbors. This policy is meant to ensure guest enjoyment of their experience with us.
Our dining room seats 28 people at 7 tables at any one time with additional 8 seats at two high top lounge tables, 6 seats at the bar and additional 6 seats along the lounge edge .
Reservations are accepted by phone and a very limited number through Cityeats.com.
This policy is our only option given the size of the room. A reservationist/ manager are here to answer the phone around 3pm Tuesday thru Saturday. Sunday 10am till 4pm. All other times, please leave a message and we will return your call as soon as possible. Reservation request messages left on the answering machine are honored in the order they are received. Please clearly state name, # in party, date requested and especially your telephone # twice. There may be times where an employee states that a manager must call back to confirm. Please understand this is done only to ensure proper table spacing times for the day requested. Open Table is a fantastic tool for most places but for our restaurant it is not economically or logistically feasible. We cannot accept email reservations either through our web site or directly!
Large Party Policy
Large party reservations (7 or more) are difficult to accommodate and we offer only one per night. Please understand that other considerations such as the kitchens ability to plate a large party or creating a number of our hand crafted cocktails at one time play into our reluctance to accept them particularly on the weekends. A large party reservation on the weekend will require a credit card to reserve and must be confirmed the day of. Our ability to increase the number of diners in a party is very limited. Reservation Booking Policy We do book reservations throughout the night and use a base time scale to calculate bookings. A party of four or less is allotted two hours and party of five or more two hours and fithteen minutes. Please assume that if your reservation is at 8pm or earlier we have booked a table to follow on. We understand that on some occasions you may wish to stay longer than the average or have plans after diner that have you finishing earlier, advance notice is appreciated. For example: Longer than average-you are having dinner with friends you haven’t seen in a long time and you know you will have a lot to catch up on or shorter than average- you are attending a play or show nearby and need dinner to be faster paced. Advanced knowledge of your particular reservation requirements is very much appreciated and we promise to accommodate accordingly.
Reservation Timing Policy
Reservations that are tardy for their reservation time are given ten minutes before we call the phone # that we have to ascertain status. Please use a phone # that you will have on you. At fifteen minutes late with no contact your reservation will be considered vacated. If you are late we most likely have booked the table after you from the original reservation time. We will do our best to change table floor plan to accommodate your tardiness but sometimes that is not possible. On very rare occasions we may ask for your table back. This is only done out of absolute necessity and only after the average dining time from your reservation time has passed. This will never happen if for any reason the delay in your dining experience is our fault i.e. kitchen has gotten backed up, server error, other patron’s actions. Especially with weekend reservations you may be told a “table back time”. This is not meant to rush, diminish or in any way take away from your experience with us but to honor commitments we have made prior to contact with you.
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